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Return and warranty

We will accept authorized returnswithin 30 calendar days of the purchase date.

To be eligible for a return, youritem must be unused and in the same condition that you received it. It mustalso be in the original packaging.

If your shipment has arrived with adamaged or incorrect item, please repackage the item(s) in its originalshipping container and we will arrange for its return.

All authorized returns must be intheir original condition, include all components, and can not be disassembled,mounted or damaged due to incorrect installation.

Returns missing components will notbe credited. We are not responsible for installation errors. We are notresponsible for labor expenses, towing expenses, additional repair expenses orrental car expenses caused by the use of wrong or defective parts duringinstallation.

Parts Not Returnable : Electricalparts are not returnable if plugged in or unsealed for any reason.

 

Return Procedure

 

Provide your order number, name,email address, phone number, and the part number you wish to return, along witha detailed explanation. If you do not have your order number, please indicatewhen your order was purchased and the full name you used upon ordering and dropan mail to LTKTW@HOTMAIL.COM

All returns must be packagedproperly. Please make sure to check if there are any special packaginginstructions to ensure that no shipping damage will occur. We will not beresponsible for damaged returns resulting from improper packaging.

Return shipping instructions will besent through email in 2-3 business days after receipt of the fully completedemail.


Shipping Charge

 

To return your product, you shouldmail your product to: No.1, Ln.497, Zhong hua Rd., Yong Kang Dist., Tainan City710, Taiwan

You will be responsible for payingfor your own shipping costs for returning your item. Shipping costs arenon-refundable. If you receive a refund, the cost of return shipping will bededucted from your refund.

Depending on where you live, the timeit may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75,you should consider using a track able shipping service or purchasing shippinginsurance. We do not guarantee that we will receive your returned item 

If you have any questions about thisReturn/Cancellation Policy, please contact us.

LTKTW@HOTMAIL.COM