Important Notice for U.S. Customers
Orders shipped to the U.S. may incur high import tariffs. Please consider this before placing an order.
Due to recent U.S. trade regulations, shipments containing aluminum parts may be subject to high import duties.
These fees are determined and collected by U.S. Customs and are not included in your purchase price, and are beyond our control.
Return & Refund Policy for Duties-Related Returns
(Applicable to customers worldwide)
* All import taxes, duties, and brokerage fees are the responsibility of the recipient.
* If you choose not to pay the required taxes and duties, resulting in the shipment being returned, a refund will only be issued after we physically receive the returned package.
* Any return shipping costs and import duties charged upon re-entry to our warehouse will be deducted from your total payment.
* The remaining balance, after all deductions, will then be refunded.
We strongly advise customers to check with their local customs office about applicable duties before placing an order.
By completing your purchase, you agree to these terms.
Shipping Information
We ship products internationally with DHL, FedEx, EMS, SF Express, or other air delivery company services.
Shipping rates and fees vary depending on the delivery address for your order.
If you can't find the ship option to your location or for more information, please contact us.
Your packages may be subject to the customs fees and import duties of the country to which your order ships.
These charges are always the recipient's responsibility.
We can only ship to the address that you have confirmed with PAYPAL.
We are unable to ship to APO/FPO/DPO, buyer must provide physical address when ordering.
Please note that we are not responsible for any kind of delay if APO/FPO/DPO address or any other undeliverable addresses were provided.
If processing begins as soon as an order has been placed, therefore we cannot change, cancel or modify orders once they have been confirmed. To return any unwanted items, please review our return policy for return and exchange instructions.
If the shipment is not deliverable and returned to us by the shipping carrier due to incorrect information provided by the buyer (ex. wrong address given or unable to sign for the package), all return shipping fees will be responsible by the buyer.
Delivery Time
For international shipments, the air delivery time depends on the destination.
Tracking information will be provided to you within 24 hours of shipping out.
All goods will be shipped out from Taiwan with good cartons and good packaging conditions.
The tracking number will be provided to the buyer after shipping out the goods.
