We will acceptauthorized returns within 30 calendar days of the purchase date.
To be eligible fora return, your item must be unused and in the same condition that you receivedit. It must also be in the original packaging.
If your shipmenthas arrived with a damaged or incorrect item, please repackage the item(s) inits original shipping container and we will arrange for its return.
All authorizedreturns must be in their original condition, include all components, and cannotbe disassembled, mounted or damaged due to incorrect installation.
Returns missingcomponents will not be credited. We are not responsible for installationerrors. We are not responsible for labor expenses, towing expenses, additionalrepair expenses or rental car expenses caused by the use of wrong or defectiveparts during installation.
Parts NotReturnable: Electrical parts are not returnable if plugged in or unsealedfor any reason.
Provide your ordernumber, name, email address, phone number, and the part number you wish toreturn, along with a detailed explanation. If you do not have your ordernumber, please indicate when your order was purchased and the full name youused upon ordering and drop an mail to LTKTW@HOTMAIL.COM
All returns mustbe packaged properly. Please make sure to check if there are any specialpackaging instructions to ensure that no shipping damage will occur. We willnot be responsible for damaged returns resulting from improper packaging.
Return shippinginstructions will be sent through email in 2-3 business days after receipt ofthe fully completed email.
To return your product, you should mail your productto: No.1, Ln.497, ZhonghuaRd., Yongkang Dist., Tainan City 710, Taiwan
You will be responsible for paying for your own shipping costs for returningyour item. Shipping costs are non-refundable. If you receive a refund, the costof return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackableshipping service or purchasing shipping insurance. We do not guarantee that wewill receive your returned item.
If you have anyquestions about this Return/Cancellation Policy, please contact us.