Shipping Information
ßWe will use EMS or International Parcel air delivery as a carrier.
ßWe do not provide the shipping service to CHINA, HongKong, Singapore and Taiwan.
ßEMS and International Parcel doesn't have a delivery service to Maldives. For Maldives customers, please supply complete shipping address for quote the shipping, thanks.
ßWe can only ship to the address that you have confirmed with PAYPAL.
ßWe are unable to ship to APO/FPO/DPO, buyer must provide physical address when ordering. Please note that we are not responsible for any kind of delay if APO/FPO/DPO address or any other undeliverable addresses were provided.
ßIf processing begins as soon as an order has been placed, therefore we cannot change, cancel or modify orders once they have been confirmed. To return any unwanted items, please review our return policy for return and exchange instructions. All shipping we do have insurance.
ßIf the shipment is not deliverable and returned to us by the shipping carrier due to incorrect information provided by the buyer (exc. wrong address given or unable to sign for the package), all return shipping fees will be responsible by the buyer.
ß The air delivery, taking about 7~14 days for U.S. customers & 2-3 weeks for international shipment, depends on destination.
ßTracking information will be provided to you within 24 hours of shipping out.
ßAll goods will be shipped out from Taiwan with good carton and good packaging condition.
ßTracking number will be provided to the buyer after ship out the goods.
ßAll international buyers are responsible for all applicable import duty and brokerage fees.
ßPlease check with your country's customs office to determine what these additional costs will be prior to bidding / buying.
ßSometime customs will inspect the parcel and sometime will not. We will send the product as gift or sample and put lower value on invoice to help customer avoid the import duty. Most of our customers don't be charged any duty or extra charge. If you have any special request, please kindly advise us once place order.
ßAll of our products are 100% brand new unless otherwise stated in the description above All sales are final unless item is defective upon delivery Please inspect your order upon receipt. No claims will be honored after 5 days of delivery.
Buyer Responsibility & Product Fitment |
ßIt is the buyer's responsibility to ask all necessary questions regarding this listing prior to purchasing this item regarding any product specifications. Product information is provided to the best of the Seller's ability.
ßIn the event that you experience any fitment concerns with the product that you have purchased, you must provide proof in pictures and clearly communicate any problems that you are having.
ßAll installation of parts must be performed by a trained professional.
Disclaimer: By purchasing this product from MST Performance Auto Parts, you are agreeing to all sections of the disclaimer below.
Product Installation: The installation of any custom tuning product may or may not void the vehicles factory warranty, and it is the responsibility of customers to check this with their vehicle manufacturer. We cannot be responsible for parts of the vehicle that are damaged due to improper installation. If in doubt, please have all aftermarket parts fitted by a professional.
Vehicle Condition: It is assumed by MST Performance Auto Parts that all vehicles being in progress are in good working condition, and have been reviewed by the customer to ensure that the vehicle is capable of handling additional power and performance. It is the customer’s responsibility to ensure this is true. Any unforeseen damage that may happen to the vehicle will not be covered or guaranteed by MST Performance Auto Parts in any way. If anything doesn't feel normal after loading a tune, it is the customer’s responsibility to immediately return the tune to stock, and notify MST Performance Auto Parts immediately.
Customer Safety: MST Performance Auto Parts will not be held responsible for improper, unsafe, reckless, or careless driving of vehicles after installing any of our products. We do not encourage the breaking of any State or Federal laws. Custom tunes are assumed by MST Performance Auto Parts to be for off-road, non-highway use only.
Off Road Use: All tuning products are designed for off-road/race use only, and are not for legal sale for on-road vehicles in states that require pollution controlled vehicles.
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HOW TO DO WARRANTY
ßThe Item is brand new in original packaging and comes with 1 year manufacturer's warranty. Please note that the item does not have international warranty, only Taiwan warranty.
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ßHow to do the warranty : The warranty will be covered by natural faulty not including man-made damaged.
ßIf you receive a defective item or any item needs to be repaired under the warranty period, buyers have to report to us within 3 days and take a picture to show us the damage part and outside of package after received the item.
ßWe will try to help you solve the problem by e-mail. If still have problem, please kindly send back the defective item for our repair by freight prepaid.
ßReturning postage is buyer's responsibility. If it is our quality's problem, we will repair it and send the repaired item to you for free of charge.
ßIf the damage is made by wrong operation, we will ask for maintenance cost.
ßPlease do not bid if you can not accept the Warranty details.
Thanks for checking our products from MST Performance . We care and appreciated about your any suggestions and questions for improving our selling experience and customer service. Have you got any question or any customer service, please do not hesitate to contact us.
